Integem Education Programs Terms of Service

Last Updated:: 1/24/2026

 

These Integem Education Programs Terms of Service (“Program Terms” or “Terms”) constitute a legally binding agreement governing your, and/or your child’s, enrollment in, access to, and participation in Integem’s educational programs, including but not limited to in-person, online, and hybrid programs; online lessons; online private lessons and private group lesson programs (“Private Lessons”); summer camps; tech leadership programs; and Startup and Research mentorship programs (“Startup Program” and “Research Program”). Each such offering (including associated lessons, camps, courses, mentorship sessions, workshops, activities, and materials) is a “Program” and collectively “Programs.”

 

Programs are offered by Integem Inc., either independently or jointly with the International AR Education Foundation (collectively, “Integem,” “we,” or “us”).

 

For convenience, some Programs may be marketed under the “Camp Integem” brand, including Programs promoted and/or delivered through https://camp.integem.com. References to “Camp Integem” in marketing materials refer to Integem Programs governed by these Program Terms.

 

Relationship to Integem’s General Website/Product Terms

Your general use of Integem’s websites, apps, software, and other products/services (for example, general browsing and use of Integem platforms outside a Program) is governed by Integem’s general Terms of Service located at https://www.integem.com/terms-of-services (the “General Terms”), which are incorporated by reference into these Program Terms.

Order of Precedence. If there is any conflict between these Program Terms and the General

Terms:

1. These Program Terms control for matters related to Program enrollment, participation, Program conduct, Program cancellations/refunds, Program safety, and Program-specific obligations; and
2. The General Terms control for general website/product/app use not specifically governed by these Program Terms.

 

Program Sites (Primary and Secondary)

Programs may be promoted, registered for, delivered, or administered through Integem’s websites, including https://integem.com (primary) and https://camp.integem.com (secondary), and any other websites, subdomains, successor domains, mobile applications, or online services we own or operate (collectively, the “Sites”).

For convenience, Startup and Research Programs are generally listed on https://integem.com, and online lessons, summer camps, and tech leadership programs are generally listed on https://camp.integem.com. Program pages, domains, and URLs may change over time, including as Integem consolidates content onto https://integem.com. These Program Terms apply regardless of which Site, URL, or domain you use to access the Programs.

 

PLEASE READ THESE TERMS CAREFULLY. These Terms contain important information, including our limitation of liability, your waiver of any right to participate in a class action, and your agreement to resolve disputes with Integem by binding individual arbitration (subject to Section 12). By enrolling in any Program or participating in any Program, you agree to these Program Terms. If you do not agree, do not enroll and do not participate.

 

 

Changes to These Program Terms

We may update these Program Terms periodically to reflect changes in our Programs, policies, or practices. Changes are effective upon posting the updated Terms on the Sites (or any successor URL we designate). We may attempt to notify you of significant changes through the Sites or other communications. Your continued participation in Programs after changes are posted constitutes acceptance of the revised Terms.

 

Site and URL Changes. We may change, migrate, update, replace, or discontinue any part of the Sites (including moving Program pages between https://camp.integem.com and https://integem.com, changing URLs, or using successor domains/subdomains). These operational changes do not alter the applicability of these Program Terms.

 

Your Privacy

You acknowledge and agree that any personal information you provide or that we collect in connection with Programs will be treated as described in our Privacy Policy, available at https://integem.com/privacy-policy/ (or any successor URL we designate). Please review it carefully.

Online Programs: If you are purchasing, or you or your student is participating in, an Online Program, you also agree (on your own behalf and on behalf of your student) to additional terms and conditions available at https://camp.integem.com/a/online-programs.html or any successor URL or replacement page we designate (including on https://integem.com).

In-Person Programs: If you are purchasing, or you or your student is participating in, an In-Person Program, you also agree (on your own behalf and on behalf of your student) to additional terms and conditions available at https://camp.integem.com/a/in-person-programs.html or any successor URL or replacement page we designate (including on https://integem.com).

Hybrid Programs: If you are purchasing, or you or your student is participating in, a Hybrid Program, you also agree (on your own behalf and on behalf of your student) to the additional terms applicable to Online Programs and In-Person Programs available at https://camp.integem.com/a/online-programs.html and https://camp.integem.com/a/in-person-programs.html or any successor URLs or replacement pages we designate (including on https://integem.com).

1. Registration and Your Account

You may browse portions of the Sites without creating an account. However, to enroll in or access some Programs, you may need to create an account. You agree that all information you provide during registration and through your use of the Sites for Program purposes is accurate, complete, and current, and you will update it as needed.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Enrollment of Minors / Parental Authority. If you enroll a minor or permit a minor to participate in any Program, you represent and warrant that you are the minor’s parent or legal guardian (or otherwise have legal authority to consent), and you agree to these Program Terms on behalf of yourself and the minor. Unless otherwise stated, all references to “you” include your student/child where applicable.

Communications Consent. You consent to allow us to contact you via email, phone, and/or text message with information related to Programs, including details about activities, offers, scheduling, updates regarding your child’s participation and well-being, and requests for feedback through surveys.

Opt-Out. You may opt out of marketing communications at any time by using the unsubscribe instructions in the communication or by contacting us at support@integem.com. After opting out, you may still receive essential transactional or administrative messages necessary to provide Programs or as required by law.

Privacy Rights. Where required by applicable law, you may have the right to request access to or deletion of your personal information we collect or maintain. Please see our Privacy Policy for details and how to submit requests.

2. Assumption of Risk

Participation in any Program offered by Integem (including use of facilities, equipment, tools, and participation in activities) involves inherent and unavoidable risks of injury, harm, and loss. By enrolling your child (or participating yourself), you acknowledge these risks and voluntarily assume them for yourself and/or your child.

2.1 General Risks (Including Playgrounds and Group Activities)

Despite precautions taken to provide safe and supervised environments, certain risks are unavoidable, including but not limited to:

• Use of facilities, playgrounds, classrooms, hallways, common areas, and equipment;
• Normal childhood play and physical activity, including running, jumping, climbing, and active games;
• Falls and collisions, including a student running and falling on their own, tripping, slipping, bumping into objects, or colliding with another student;
• Playground equipment risks, including injuries from monkey bars, swings, slides, climbing structures, or similar equipment (for example, falling or dropping from equipment);
• Interaction with other children and adults, including group games and group learning activities where accidental injury can occur;
• Participation in activities involving electronics, robotics, drones, balloon-related activities, and other hands-on tools;
• Exposure to food provided by Integem (if applicable);
• Internet and online service use for online or hybrid Programs;
• Risks related to illnesses, including exposure to COVID-19 or other communicable diseases.

You acknowledge that even with reasonable supervision, rules, and safety measures, Integem cannot eliminate all risks, and some injuries or accidents may occur that are not fully preventable.

 

2.2 Student-to-Student Interactions; Speech; Emotional Harm

Programs are group environments that commonly involve minors interacting with other minors. You understand and acknowledge:

• Students may sometimes say inappropriate, rude, hurtful, or “bad” things to one another, or engage in teasing, exclusion, or other social conflicts.
• Integem maintains behavioral expectations and a Code of Conduct, and staff will make reasonable efforts to supervise, intervene, redirect, and enforce rules.
• However, it may not be fully preventable for students to say or do inappropriate things in a group setting, including during transitions, breaks, or play.

To the fullest extent permitted by law, you voluntarily assume these group-interaction risks as part of participation in a group Program, while acknowledging Integem’s commitment to enforce its rules and maintain a safe learning environment.

 

2.3 Drone Program and FAA Compliance

The Federal Aviation Administration (FAA) regulates U.S. airspace, including activities involving drones and certain balloon-related activities. Integem seeks to operate drone and related activities consistent with applicable safety practices and regulatory requirements. Risks may include:

• Accidents involving drone flights (crashes, malfunctions), even in supervised areas;
• Equipment-related risks including sensors, electronics, and related tools;
• Weather or environmental conditions affecting operations.

To mitigate risk:

• Drones are operated only in designated areas under supervision.
• Balloon-related activities (if any) are conducted under conditions and procedures Integem deems appropriate for safety and compliance.

2.4 Parental Responsibilities

By enrolling your child, you agree to:

• Discuss safety expectations and respectful conduct with your child and ensure they understand and follow instructor guidelines and the Code of Conduct;
• Assume financial responsibility for damages caused by your child due to misuse or negligence, including damage to equipment or facilities;
• Acknowledge that violations of safety rules or conduct rules may result in removal from a Program (see Section 8 and Section 9), subject to applicable law.

 

2.5 COVID-19 and Public Health Risks

Participation in in-person Programs carries the risk of exposure to COVID-19 and other illnesses. Integem may implement health and safety protocols but cannot guarantee an illness-free environment. By participating, you accept these risks for yourself and your family.

2.6 Helium Usage and Safety

Some Programs may involve helium and/or helium‑oxygen mixtures, pressurized cylinders, valves, inflators, and related equipment (“Helium Activities”). Even when handled properly, Helium Activities may pose risks, including asphyxiation/oxygen displacement, pressure-related injuries, equipment failure, and other harm. Integem maintains strict rules:

Prohibited Activities. Students are strictly prohibited from:

• Handling pressurized cylinders, regulators, valves, or inflators except under direct instructor supervision and only when expressly permitted;
• Operating any pressurized cylinder equipment independently;
• Inhaling helium or any helium‑oxygen mixture for any reason.

Supervision and Safety Measures

• Restricted Access: cylinders and related equipment are stored in secured areas and accessed only by authorized staff;
• Trained Personnel: Helium Activities are handled and/or supervised by trained staff;
• Safety Briefings: students receive safety instructions before Helium Activities;
• Ventilation: Helium Activities are conducted in well-ventilated or open environments when feasible.

Waiver (to the fullest extent permitted by law)
You acknowledge that risks may remain despite safety protocols. To the fullest extent permitted by law, you voluntarily waive, release, and discharge Integem and Integem Representatives from liability for injuries, illness, or harm related to Helium Activities, except where prohibited by law.

 

2.7 Acceptance of Risk and Voluntary Participation

By enrolling in any Program, you confirm you have reviewed these risks, discussed them with your child, and voluntarily assume all associated risks on behalf of yourself and/or your child to the fullest extent permitted by law.

3. Release and Waiver

You hereby fully and forever release and discharge Integem Inc. and its owners, officers, directors, subsidiaries, affiliates, licensors, licensees, shareholders, employees, contractors, volunteers, agents, facility providers, and other partners and representatives (collectively, “Integem Representatives”), from, and expressly waive, any and all liability (including claims based upon negligence), claims, and demands of whatever kind or nature, either in law or in equity, including claims related to bodily injury, personal injury, illness (including contracting COVID-19), death, property damage, or property loss that may result from you and/or your child’s participation in any Program, on or off the premises, whether caused by the negligence of Integem or otherwise, to the fullest extent permitted by law.

You covenant not to make or bring any such claim or demand against Integem Representatives, and fully and forever release and discharge Integem from liability under such claims or demands.

To the extent this release conflicts with state/provincial law governing releases, this release will be given the fullest force and effect permitted. If any part of this contract is found invalid or unenforceable, the remaining portion remains valid and in force.

4. Acknowledgement of Health Care Procedures

For in-person Programs, you give permission to Integem to act according to its best judgment in any situation requiring medical attention for your child. This may include routine care, administering prescribed medications (if provided with proper instructions), and seeking emergency medical treatment. You agree to the release of records necessary for insurance purposes.

You acknowledge it is your responsibility to provide medical insurance coverage for your child. Any medical costs not covered by insurance are your sole responsibility. You authorize Integem to arrange necessary transportation for your child. If you cannot be reached, you authorize a physician selected by Integem to secure and administer treatment, including hospitalization.

5. Program Materials; Intellectual Property; Confidentiality; Third-Party Tools

These Program Terms govern your and your student’s access to and use of Program materials and Program-related content and activities. For general website/app/software use outside of Programs, the General Terms apply.

Subject to these Program Terms, Integem grants you a limited, non-exclusive, non-transferable, revocable license to use Program materials provided through the Programs for personal, non-commercial educational participation only. This includes Integem’s patented technology, software, images, data, and content (“Integem Intellectual Property”). No title or ownership is transferred.

Commercial Use Restriction. Any commercial use of Integem Intellectual Property requires a separate express license from Integem. Unauthorized commercial use is prohibited and may be enforced under applicable law.

You are prohibited from using data mining, robots, or other data-gathering and extraction tools in connection with Program content except where expressly authorized in writing.

5.1 Confidentiality; No Recording; Protection of Integem Intellectual Property

Integem Confidential Information. Integem may provide proprietary and confidential information including training videos, curriculum, lesson plans, slides, handouts, worksheets, project templates, rubrics, mentor/instructor feedback, internal tools, non-public methodologies, prompts, and other materials (collectively, “Integem Confidential Information”).

Confidentiality Obligation. You agree that you and your student will:

• Use Integem Confidential Information solely for participation in the applicable Program; and
• Not disclose, publish, post, share, sell, license, distribute, transmit, or make available any Integem Confidential Information to any third party (including online or on social media) without Integem’s prior written consent.

No Unauthorized Recording / Distribution. Except where Integem expressly authorizes in writing, you and your student may not record (audio/video), photograph, screen-capture, livestream, or otherwise reproduce Program sessions, mentor/instructor interactions, training videos, or materials, and may not share access links, passwords, or downloadable content with anyone outside your household.

Enforcement / Remedies. Unauthorized disclosure may cause irreparable harm. Integem may seek injunctive relief and damages (to the fullest extent permitted by law) and may suspend or terminate access to Programs or Sites for violations.

Copyright; Third-Party IP
Integem may partner with or use intellectual property of third parties. You and your child agree to uphold the copyright and trademark rights of Integem, its partners, and any company whose products are used in a Program.

Links to Third-Party Services
Programs may use or link to third-party websites, software, applications, advertisers, or services not owned or controlled by Integem. If you or your child access any third-party service, you do so at your own risk. Integem is not responsible for third-party content, products, or services, and you are responsible for reviewing and complying with third-party terms and policies. If you do not agree to a third party’s terms, do not use that third-party service.

6. Limitation of Liability

By participating in Programs you may encounter content or information that is inaccurate, incomplete, delayed, misleading, offensive, or otherwise objectionable.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, INTEGEM SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

IN NO EVENT SHALL INTEGEM’S AGGREGATE LIABILITY FOR ALL CLAIMS RELATED TO THE PROGRAMS OR THESE PROGRAM TERMS EXCEED THE GREATER OF TWENTY FIVE DOLLARS ($25.00) OR THE AMOUNTS PAID BY YOU TO INTEGEM FOR THE PAST TWELVE (12) MONTHS FOR THE APPLICABLE PROGRAM(S).

These limitations apply to any theory of liability (warranty, contract, statute, tort including negligence, or otherwise), whether or not a party has been advised of the possibility of damages, and even if a remedy fails of its essential purpose.

7. Disclaimers

THE PROGRAMS AND ALL INCLUDED CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. INTEGEM DISCLAIMS ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

WE DISCLAIM LIABILITY (TO THE MAXIMUM EXTENT PERMITTED BY LAW) FOR:
(I) COMPLETENESS, ACCURACY, AVAILABILITY, TIMELINESS, SECURITY OR RELIABILITY OF THE PROGRAMS;
(II) ANY HARM TO YOUR SYSTEM OR LOSS OF DATA FROM ACCESS OR USE;
(III) DELETION OR FAILURE TO STORE OR TRANSMIT CONTENT OR COMMUNICATIONS; AND
(IV) WHETHER THE PROGRAMS WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

8. Code of Conduct

Integem is committed to maintaining a safe, respectful, and violence-free learning environment. Camp Integem/Integem Programs operate as a zero-tolerance campus for violence and serious unsafe conduct (see Section 8.6 and Section 8.4). Failure to comply may result in dismissal or removal as determined by Integem, subject to Section 9 (Payment/Cancellation) and applicable law.

Integem reserves the right to:

• Dismiss students for violating these Program Terms or Program rules; and/or
• Prevent students from attending future Programs if a Program is determined unsuitable due to behavior or safety concerns.

Removal “For Cause”; Refunds. If a student is removed or dismissed due to violations of safety rules or the Code of Conduct (including violence, threats, harassment, repeated disruptive behavior, or other serious misconduct), such removal is considered for cause. To the fullest extent permitted by law, no refunds or credits will be provided for removals for cause, except where required by applicable law. Any refund/credit that must be provided by law will be handled in accordance with Section 9 and applicable legal requirements.

8.1 General Expectations

All students and parents/guardians must:

• Follow staff instructions promptly and respectfully;
• Treat instructors, mentors, peers, and property with respect;
• Engage positively and maintain a cooperative attitude;
• Attend online Programs in a private, distraction-free setting.

8.2 Prohibited Behaviors

Prohibited behaviors include, without limitation:

By Students and Parents/Guardians

• Bullying, harassment, intimidation, or disruptive behavior;
• Profanity, slurs, hate speech, or culturally insensitive remarks;
• Viewing/sharing offensive materials including sexual content or violence;
• Sharing Program materials or Integem Intellectual Property without written permission.

By Students Only

• Unsafe behavior, physical aggression, self-injury;
• Mishandling or misusing Program equipment;
• Operating robotics, drones or equipment outside designated areas or without supervision;
• Violating safety rules related to drones/balloon-related activities;
• Hacking or unauthorized internet activities;
• Creating unauthorized third-party accounts without instructor approval;
• Recording or sharing Program sessions, staff, or students without permission.

8.3 Age Policy

Programs may be offered for students in Grades K–12. Students over 18 may interact with younger participants in mixed-grade settings.

Students who are 18 or older and participating in an in-person Tech Leadership Program must pass a criminal and sexual offender background check before attending. Families are responsible for associated costs.

8.4 Accessibility and Special Needs; Accommodations; Aides; Safety Policy

Non-Discrimination; Reasonable Modifications. Camp Integem/Integem welcomes a diverse range of learners and does not discriminate on the basis of disability. We will consider reasonable modifications to policies and procedures and, when necessary, appropriate auxiliary aids and services to support effective communication, unless doing so would fundamentally alter the nature of the program or result in an undue burden.

Not Therapeutic / Not Special-Education Services. While our camps are not designed as therapeutic or special‑education programs, we have successfully served students with a variety of learning differences and support needs (for example, autism spectrum, ADHD, dyslexia, and others). We encourage families to contact us in advance so we can discuss whether our program is a good fit and what supports may be feasible.

PROGRAM FORMAT & STAFFING (IMPORTANT)

• Camp Integem is a hands‑on, in-person group classroom program (not a one‑on‑one private lesson program).
• Our instructors are general educators trained to teach Integem curriculum. They are NOT special‑education teachers and do not hold special‑education teaching credentials or therapy licenses.
• Integem does not provide or supervise therapy (including behavioral therapy), nursing, or other medical services.
• We cannot convert a group class into a dedicated 1‑on‑1 program as an accommodation. Providing continuous 1‑on‑1 instruction/supervision or changing the program into a private‑lesson format would fundamentally change our program and create undue cost/administrative burden. If your child needs one‑on‑one instruction, our private online lessons may be a better fit (pricing and details): https://camp.integem.com/onlineclass (or successor URL).

PERSONAL CARE

Integem staff do not provide personal‑care services (such as toileting, feeding, or dressing). Students must be able to manage personal care needs independently or attend with their own aide who can provide that assistance.

SAFETY & PARTICIPATION EXPECTATIONS (APPLY TO ALL STUDENTS)

We are responsible for the safety and wellbeing of all campers, teachers, aides, and our partner schools. Camp Integem operates in leased school/classroom facilities and must comply with host‑site rules and rental agreements. To protect everyone and maintain our ability to operate at partner sites, Integem maintains a violence‑free learning environment and cannot accommodate unsafe conduct that creates a safety risk or a substantial risk of property damage.

To participate in our group setting, students must be able to follow safety directions and refrain from behaviors such as:

• Placing objects in their mouths or attempting to mouth/swallow non‑food items (small parts may be present);
• Self‑injurious behavior that creates a serious safety risk that cannot be safely managed in a group classroom setting;
• Repeated or severe profanity, hate speech, threatening language, or harassment;
• Physical aggression, attempted aggression, or credible threats of violence toward any person;
• Wandering/elopement away from designated areas or supervision;
• Disruptive behaviors that substantially interfere with instruction or safe supervision (for example: repeated loud vocalizations, yelling, or ongoing behaviors that prevent instruction);
• Destroying or attempting to destroy property, throwing objects, or aggressive outbursts that create a safety risk or a risk of significant property damage.

ZERO‑TOLERANCE SAFETY POLICY (VIOLENCE-FREE CAMPUS)

• Any physical aggression, unsafe object throwing, or unsafe property destruction that creates a safety risk may result in immediate separation and dismissal from the in‑person program day.
• Because these behaviors create a serious safety risk in a group classroom (and may violate host‑site safety rules and rental agreements), such conduct may also result in dismissal from the remainder of the in‑person program.
• If we become aware (through parent disclosure, school reports, prior incidents, or other credible information) of a recent pattern or known history of physical aggression, unsafe object throwing, or property destruction that presents a safety risk, Integem may determine—based on an individualized safety assessment—that the in‑person group setting is not appropriate, even with an aide, and may recommend private online lessons or other alternatives.

AIDES (ONE‑ON‑ONE SUPPORT)

If a student needs one‑on‑one support to meet safety/participation expectations, Integem may require the student to attend with their own aide who can provide that support. The aide must remain with the student and follow all camp policies and staff directions. The presence of an aide does not change Integem’s safety expectations or our violence‑free policy.

Aide Requirements (In-Person Programs). If a student requires an aide, the aide must meet the following requirements (to the fullest extent permitted by law):

• Be at least 18 years old;
• For Programs held in California: pass a California DOJ fingerprint-based background check (Live Scan) arranged through Integem before entering any classroom or having direct contact with minors (no exceptions).
  • For Programs outside California, Integem may require an equivalent fingerprint-based background check and/or other screening as permitted by law and host-site rules.
• Provide a government-issued photo ID;
• Follow all Integem policies and staff directions, remain with the camper throughout program hours, and support only the assigned camper (unless staff directs otherwise);
• Have appropriate training/experience to provide one-on-one support and maintain safety;
• If the aide will perform any medical, nursing, or other regulated healthcare services that require a license or credential under applicable law, the aide must hold the required current license/credential and provide documentation upon request. Integem does not provide or supervise therapy or medical services.

Aide is Not an Integem Employee. Families are responsible for selecting, arranging, and paying for the aide, including any screening fees, the aide’s compensation, and ensuring the aide carries their own insurance (e.g., workers’ compensation and general/professional liability coverage, as applicable) through their employer/agency or independently. The aide is not an Integem employee, is not covered by Integem’s workers’ compensation or employee benefits, and does not count toward Integem staffing ratios. Proof of insurance may be required prior to the program start date.

Integem reserves the right to deny, remove, or bar an aide who does not meet these requirements or whose conduct interferes with safety, supervision, or instruction.

GOVERNMENT FUNDING FOR ELIGIBLE STUDENTS WITH SPECIAL NEEDS

Families of children with autism or other developmental disabilities may be eligible for support through their local regional center (or similar agency). Funding, eligibility, and approval timelines vary by region and may be limited.

Depending on eligibility and available funding, a regional center may be able to cover part or all of:

• Camp Integem tuition;
• The cost of a one‑on‑one aide (and in some cases, help arrange an aide at no cost to the family);
• Integem private online lessons (recommended for students who need one‑on‑one instruction, for whom a classroom setting is not a good fit, or who want year‑round learning at Integem).

To learn what your child may qualify for, please contact your regional center service coordinator as early as possible (ideally before registration), since approvals can take time and funding may run out closer to camp dates. Integem does not guarantee funding availability, eligibility, or approval.

VISION & HEARING CONSIDERATIONS

• Blindness / low vision: Our in‑person classrooms involve hands‑on robotics, drones, electronics, tools, and many small hardware parts. In a group setting with minors, it may not be possible to modify the physical environment to remove these hazards without profoundly changing the program. For students who are legally blind or have significant vision limitations, the in‑person setting may present safety risks that cannot be reduced to an acceptable level; in those cases we may recommend online private lessons instead.
• Deaf / hard of hearing: Our programs are highly visual, and we can often provide written instructions and visual supports. However, portions of coding, game design, AI, robotics/drone design, and art/animation may include learning objectives involving sound (music, warning sounds, audio debugging, and adjusting sound design). If a student cannot access sound, they may not be able to fully participate in those portions, which can limit the benefit of the program. We encourage families to contact us in advance to discuss supports and expectations.

Classroom Observation Policy

Parents/guardians are not permitted to remain in the classroom as observers. Only pre‑approved, background-checked aides may be present, and they must be there solely to support the assigned camper and follow all staff directions.

REQUESTING AN ACCOMMODATION

If your child may need an accommodation, a parent/guardian should contact Integem as early as possible (preferably before registration) by calling +1-408-459-0657 or emailing support@integem.com. Earlier notice helps us evaluate options, coordinate resources, and confirm whether the group in‑person program is a safe and appropriate fit. We will also consider requests received after registration; earlier notice helps coordinate screening and logistics.

If you would like to purchase lunch for the aide (if lunch options are offered), please contact support@integem.com or call +1-408-459-0657 to make arrangements.

8.5 Robotics, Drones and Equipment Usage

Students must use equipment responsibly and report issues immediately. Parents/guardians are financially responsible for damages due to misuse or negligence.

8.6 Zero Tolerance for Violence

Violent or harmful behavior may result in immediate removal, subject to Section 8 and Section 9 and applicable law.

8.7 Academic and Skill Requirements

Students must possess basic literacy and numeracy skills and sufficient English proficiency to participate effectively.

8.8 Academic Integrity; Mentor/Staff Respect; Required Engagement

The following may result in removal and/or termination (subject to Section 9 and applicable law):

• Academic misconduct (cheating, fabrication, falsification, misrepresentation, plagiarism);
• Fraud or dishonesty in Program work or communications;
• Non-engagement (repeated failure to complete assigned work; requiring others to do the student’s work);
• Repeated lateness/no-shows without notice;
• Disrespectful conduct toward mentors, staff, or students.

9. Payment, Credit, Changes & Cancellation Policy

9.0 General Billing Terms

All fees are in U.S. Dollars unless otherwise stated. Full payment is due upon enrollment unless a Pay Over Time option is offered.

Processing Fees: Where permitted by law and payment processor rules, credit card processing fees are non-refundable. For cancellations/refunds where a processing fee applies, Integem will deduct 3.5% of the amount paid by credit card (the “Processing Fee”). For payment by check or Zelle, no Processing Fee applies.

Written Requests Required: Cancellation/change requests must be submitted in writing to support@integem.com.

9.1 Weekend Classes (Monthly Subscription)

Enrollment and Payment

• Monthly subscription; payment due on the 1st of each month.
• Each month includes four (4) classes, 1.5 hours each. In months with only two (2) weeks (e.g., December), subscription fee will be reduced by half.

Cancellation and Refund

• After first class: You may cancel after attending the first class and receive a proportional refund for remaining classes in that month.
• After that: Cancellation takes effect next billing cycle; current month payments are non-refundable except as above.

Rescheduling

• Time slot changes require 24-hour notice.
• Make-up classes may be offered on weekends subject to availability.

No Roll-Over

• Missed classes not made up within the same month cannot roll over.

Holidays / Integem Cancellations (Weekend Classes)

• If Integem cancels a weekend class session due to holidays, staff availability, facility issues, or other operational reasons, Integem may (at its discretion) provide a make-up class, reschedule, or adjust the subscription for that month, subject to applicable law.

Promotions/Discounts

• Unless expressly stated in writing by Integem, promotions, discounts, and vouchers may not apply to Weekend Classes.

9.2 Summer Camps and Other Standard Programs (In-Person, Online, Hybrid; including Tech Leadership unless stated otherwise)

Enrollment and Payment

• Full payment is due upon enrollment or under Pay Over Time if offered.
• Failure of a Pay Over Time payment may result in cancellation of enrollment and loss of the reserved seat, subject to applicable law.

Program Equipment (On-Site Use Only; Not for Sale)

• Programs may involve the use of Integem-owned or partner-owned equipment and materials (for example, robotics components, drone-related tools, electronics, computers, art tools, or similar items) (collectively, “Program Equipment”).
• Program Equipment is provided for on-site/in-Program educational use only, remains the property of Integem and/or its partners, and is not sold, transferred, or distributed to families, unless Integem expressly states otherwise in a written Program description or written agreement for a specific Program.
• Students may not remove Program Equipment from the Program site without Integem’s express written authorization.

Damage to Equipment

• Parents/guardians are financially responsible for damage caused by their child due to misuse or negligence, to the fullest extent permitted by law.

 

Program Changes by Integem (Locations, Dates, Times; Notice; Your Options)

Integem may need to adjust Program logistics, including in-person camp locations and online Program dates/times, due to instructor availability, facility availability, partner/host-site requirements, enrollment levels, safety considerations, regulatory requirements, or events beyond Integem’s reasonable control.

(a) Location Changes for In-Person Camps and Programs (Including School Partner Changes)

Integem Programs may be hosted at partner school districts, schools, or other facilities. Sometimes a host school district or facility must change the assigned campus/classrooms on short notice due to repairs, construction, maintenance, safety issues, scheduling conflicts, or other operational constraints. In those cases, Integem may need to move the Program:

• to another school within the same school district, or
• to another school in a different district, or
• to a private school or other suitable facility.

Integem will provide notice to parents/guardians using the contact information on file (for example, email and/or text) and/or via the registration portal as reasonably practicable.

Distance Threshold (5 Miles).

• A location change is considered a “Material Location Change” only if the new location is more than five (5) miles from the originally published/confirmed Program location.
• Distance will be determined by driving distance using a commonly used mapping service (e.g., Google Maps) from the original address to the new address, as reasonably determined by Integem.

Non-Material Location Changes (5 Miles or Less).
If the location changes by 5 miles or less, it is considered a minor adjustment that does not qualify for the special cancellation remedy below. Families remain responsible for transportation, and the standard cancellation policy in this Section 9.2 applies.

Material Location Changes (Over 5 Miles).
If Integem makes a Material Location Change (over 5 miles) and the new location does not work for your family, you may cancel as described in subsection (c) below and receive the remedies in subsection (d) below (subject to applicable law).

(b) Date/Time Changes (Online Standard Programs; and Other Scheduled Programs)

Integem may change scheduled dates and/or times for online Programs and other scheduled Program sessions. Integem will provide notice as reasonably practicable using the contact information on file and/or via the registration portal.

If a date/time change does not work for your family, you may cancel as described in subsection (c) below and receive the remedies in subsection (d) below (subject to applicable law).

(c) How to Cancel Due to a Material Change (Deadline and Process)

To cancel due to a Material Location Change (over 5 miles) or a date/time change, you must submit a written cancellation request to support@integem.com:

• Within seven (7) days after the change notice is sent; or
• If the notice is sent fewer than seven (7) days before the Program start date/time, then within forty-eight (48) hours after the notice is sent;
• And in all cases before the Program (or the affected session) begins, unless otherwise required by law.

If a change occurs after a Program has started (for example, mid-week relocation), cancellation and remedies (if any) apply only to the remaining, unprovided portion of the Program, unless otherwise required by law.

(d) Remedy When You Cancel Due to a Material Change

Your refund/credit depends on the reason for the change:

1. Change due to Integem operational reasons (not a Force Majeure Event):
   If you timely cancel due to a Material Location Change (over 5 miles) or a date/time change, Integem will provide one of the following remedies (selected by you, unless Integem determines a different remedy is required by law or is not feasible):

• Transfer to another available session/location at no additional tuition cost (pricing differences may apply if the replacement Program is priced differently); or
• 100% refund of tuition paid for the affected Program/session to the original payment method minus any applicable Processing Fee (Section 9.0); or
• 110% Integem Credit valid for 5 years.

2. Change due to a Force Majeure Event (defined below):
   If the change is caused by a Force Majeure Event (for example, earthquake, flood, fire, pandemic such as COVID‑19, or similar events beyond Integem’s reasonable control), then because Integem also incurs substantial non-recoverable costs and is impacted as well, the remedy will be an Integem Credit (voucher/account credit) equal to the amounts paid for the affected Program/session (or affected portion), valid for 5 years, pro-rated if only part of the Program is missed.
   No cash refunds will be provided for Force Majeure-related changes, interruptions, or cancellations except as required by law.

 

Changes & Cancellation (Customer-Initiated, Standard Rules)

• Transfers are free until 21 days before the first camp start date, subject to availability.
• Integem may limit changes or cancel Programs for operational reasons.

Refund / Cancellation (Customer-Initiated, Standard Rules)

• Full refund within 24 hours of enrollment, if enrollment occurs at least one (1) week before first camp start date.
• No refunds if registration occurs within one (1) week of camp start or after camp has started, except as required by law.

Until 21 days before first camp start date:

• Refund to original payment method minus $49 registration fee and $150/week cancellation fee; or
• Integem credit equal to full payment, valid for 5 years.

No refunds or credits within 21 days of first camp start date.

“First camp start date” means the earlier of the initial enrolled session start date (regardless of changes) or the currently registered start date.

 

Cancellation by Integem

If Integem cancels a session for reasons other than a Force Majeure Event, you may choose either:

• 100% refund to original payment method; or
• 110% credit valid for 5 years,
  except if payment was made using camp credit or gift certificate, in which case 100% refund/credit applies.

If Integem cancels due to a Force Majeure Event, the Force Majeure policy below applies (credit/voucher; pro-rated if applicable), except as required by law.

 

No Camp Within 20 Miles

If no camp is available within 20 miles of the designated community, options include transfer at no cost or full refund (as determined by Integem based on availability), except that if the unavailability is due to a Force Majeure Event, the Force Majeure policy applies (credit/voucher; pro-rated if applicable), except as required by law.

 

Force Majeure

Integem is not liable for cancellation, modification, relocation, rescheduling, interruption, or postponement due to events beyond Integem’s reasonable control (“Force Majeure Event”). Integem incurs substantial non-recoverable costs and expenses in planning, preparing, staffing, and pre-paying facilities and resources.

Accordingly, if a Program cannot operate as originally scheduled, is interrupted, or must be materially modified (including location changes or date/time changes) due to a Force Majeure Event, customers will receive an Integem Credit (voucher/account credit) for monies paid, redeemable within 5 years from issuance, and pro-rated for missed portions where applicable. No cash refunds will be provided for Force Majeure-related changes, interruptions, or cancellations except as required by law.

Force Majeure Events include, without limitation: epidemics/pandemics (including COVID‑19); severe weather; natural disasters (earthquakes, floods, fires, hurricanes, etc.); war; terrorism; violence/riots; labor disputes; government orders/quarantines/restrictions; chemical/radiological contamination; power/internet/water outages; or other events making it impossible or illegal to operate.

 

 

9.3 Online Private Lessons and Private Lesson Programs

This Section applies to online Private Lessons unless Integem provides a separate written policy for a specific private lesson offering.

Cancellation Before Program Start
If you cancel at least three (3) calendar days before the scheduled start date/time of the first session, you will receive a full refund minus any applicable Processing Fee (credit card: 3.5%; check/Zelle: none).

Cancellations received less than three (3) calendar days before start are treated as “during the Program.”

Cancellation During the Program (Proportional Refund)
You may cancel at any time by written notice. If prepaid, Integem will refund unused sessions calculated as:

Refund = (Number of prepaid sessions remaining when cancellation is received − 1 session) × per-session price paid,
then minus any applicable Processing Fee.

The “minus one (1) session” is a cancellation/administrative fee reflecting reserved instructor time and planning. If fewer than one unused session remains after the deduction, no refund is due.

 

9.4 Startup Program and Research Program (Mentorship Programs)

(a) Application Fee
An application fee may be required. If accepted/enrolled, the application fee will be credited toward the Program fee. If you cancel or withdraw for any reason, the application fee remains non-refundable.

(b) Cancellation Before Program Start
If you cancel at least seven (7) calendar days before the first scheduled session, you will receive a full refund of Program fees paid minus:

• the non-refundable application fee; and
• any applicable Processing Fee (credit card: 3.5%; check/Zelle: none).

Cancellations within seven (7) calendar days of start may be non-refundable, except as required by law.

(c) Cancellation During the Program by Parent/Student
If you cancel after the Program begins, refunds are limited as follows (excluding the non-refundable application fee and any Processing Fee):

• After the 1st session (and before the 2nd session): refund of 90% of the Program fee paid (excluding application fee), minus Processing Fee if applicable.
• After the 2nd session and before the 10th session: refund of 50% of the Program fee paid (excluding application fee), minus Processing Fee if applicable.
• On or after the 10th session: no refund, except as required by law (application fee remains non-refundable).

Session counting: A “session” includes any scheduled mentorship meeting, whether attended or missed, unless Integem confirms a reschedule in writing.

(d) Disengagement / Termination by Integem (For Cause)
Integem may disengage (terminate) a student for cause, including but not limited to:

• Failure to follow mentor instructions; repeated failure to complete assigned work; refusal to work on assigned portion;
• Repeated lateness or missed meetings without timely notice;
• Lack of good-faith engagement (including parents/others doing the student’s work);
• Disrespect toward mentors, staff, or participants;
• Academic misconduct including fraud, plagiarism, fabrication, or dishonesty.

Refund if terminated for cause: If Integem terminates for cause, Integem will refund 50% of the remaining (unused) sessions’ fee, calculated on a per-session basis, excluding:

• the application fee (non-refundable),
• any Processing Fee (if applicable), and
• any amounts owed or permitted deductions (e.g., damages) where allowed by law.

(e) No Guarantee of Outcomes
Startup/Research Programs are educational mentorship services. Integem does not guarantee outcomes including awards, competition results, publications, patents, admissions, funding/investment, scholarships, or third-party approvals.

 

9.5 Certificates/Vouchers

Certificates/vouchers are transferable but non-refundable and not redeemable for cash. They must be redeemed at registration and are valid until the stated expiration date. Unused amounts are forfeited unless required by law.

9.6 Promotions and Discounts (Including Referral Program)

Promotions/discounts may be changed, limited, or ended at any time. Unless expressly stated, they are not stackable.

Referral Program (Parent Referral)

• Referral Amount: When offered, Integem provides a $15 referral reward to (i) the referring parent and (ii) the referred parent.
• New Parent Requirement: The referred parent must be a new customer/family who has not previously enrolled in an Integem Program (as determined by Integem records).
• Non-Stackable / Anti-Abuse: Referral rewards may be limited, revoked, or denied if Integem determines abuse, duplication, fraud, or improper attribution.
• Form of Reward: Unless Integem states otherwise in writing, referral rewards are issued as account credit and are not redeemable for cash.

10. General Releases

Media Release. As a condition of participation, you authorize Integem and its partners to take photos, videos, images, audio, and testimonials of you and your student and agree that such content may be used in promotional materials, marketing collateral, and online media. You also agree that student projects/work created during a Program may be used by Integem in promotional materials and may be shared with corporate partners, media, or other organizations that work with Integem. You understand Integem Representatives will not be held liable for damages or injuries associated with use of released content, including claims based on negligence, to the fullest extent permitted by law. You agree such content is the property of Integem, and Integem has a royalty-free, perpetual license to use copies of student work and projects.

Name and Likeness Release. You authorize Integem and the press to use your student’s name and likeness in print, radio, TV, and other media.

Project/Output Release; No Guarantee of Deliverables. Some Programs are project-based and may involve digital or physical outputs (for example, code, designs, animations, prototypes, or other student work). Integem does not guarantee that any project output will function properly or be compatible with outside systems. To the fullest extent permitted by law, refunds will not be issued solely due to dissatisfaction with project results or compatibility issues. For third-party product issues (if any third-party product is involved), you must contact the manufacturer/provider directly.

Software Accounts. Some activities require online accounts. You consent to create (or have Integem create) accounts as needed. You acknowledge students may create unauthorized accounts without Integem’s knowledge; you release Integem from liability related to such unauthorized accounts to the fullest extent permitted by law.

11. Indemnity

To the fullest extent permitted by law, you agree to indemnify and hold harmless Integem Representatives from and against any claims, suits, disputes, demands, liabilities, damages, losses, costs, and expenses (including reasonable legal and accounting fees) arising out of or related to: (a) your or your child’s participation in Programs; (b) breach of these Program Terms; (c) allegations you violated intellectual property rights; or (d) personal injury, illness, accidents, or property loss arising from participation in any Program.

12. Dispute Resolution

You and Integem agree that any dispute, claim, or controversy arising out of or relating to these Program Terms or any Program (“Disputes”) will be settled by binding arbitration, except that each party retains the right to seek injunctive or equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of copyrights, trademarks, trade secrets, patents, or other intellectual property rights. For clarity, Integem may seek injunctive relief to protect Integem Intellectual Property and Integem Confidential Information, including to prevent unauthorized recording or distribution of Program materials.

You acknowledge and agree that you and Integem are waiving the right to a trial by jury and the right to participate in a class action.

Unless you and Integem agree otherwise in writing, the arbitrator may not consolidate more than one person’s claims and may not preside over any form of class action. If this paragraph is held unenforceable, then the entirety of this “Dispute Resolution” section will be deemed void. Except as provided in the preceding sentence, this section survives termination.

Arbitration Rules and Governing Law. Arbitration will be administered by the American Arbitration Association (“AAA”) in accordance with the Commercial Arbitration Rules and the Supplementary Procedures for Consumer-Related Disputes (“AAA Rules”), as modified by this section. AAA rules are available at https://www.adr.org or by calling AAA at 1-800-778-7879. The Federal Arbitration Act governs interpretation of this section.

Arbitration Process. A party initiating arbitration must provide a written Demand for Arbitration as specified in the AAA Rules.

Arbitrator Selection. The arbitrator will be a retired judge or an attorney licensed to practice law in California, selected from AAA’s roster of consumer dispute arbitrators. If the parties cannot agree within 7 days of delivery of the Demand, AAA will appoint the arbitrator.

Location and Procedure. Unless otherwise agreed, arbitration will be conducted in Cupertino, California. If your claim does not exceed $10,000, arbitration may proceed on documents only unless you request a hearing and the arbitrator determines one is necessary.

Decision and Fees. The arbitrator will render an award within the timeframe specified by AAA Rules. Judgment may be entered in any court with jurisdiction. Any award must be consistent with Sections 6 and 7. Fees are governed by AAA Rules.

13. Governing Law and Jurisdiction

These Program Terms are governed by the laws of the State of California, without regard to conflict of laws principles. Any claims not subject to arbitration must be brought exclusively in federal or state courts located in Santa Clara County, California. You consent to jurisdiction and venue and waive objections based on inconvenient forum.

14. Miscellaneous

If any provision of these Program Terms is found unlawful, void, or unenforceable, that provision is severed and the remaining provisions remain in effect (except as provided in Section 12).

These Program Terms constitute the entire agreement between you and Integem regarding Program enrollment and participation, and supersede all prior or contemporaneous agreements on that subject matter. The General Terms continue to apply to general website/product usage as described above.

You may not assign, transfer, delegate, or sublicense any rights or obligations without Integem’s prior written consent. Integem may assign these Program Terms in its discretion. Any headings are for convenience only and do not affect interpretation.

Contact Integem

Email: support@integem.com
Phone: +1-408-459-0657

Mailing Address:
Integem Inc.
20432 Silverado Ave., STE 210
Cupertino, CA 95014
USA